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Frequently asked questions

What is Akatori Works?

Akatori Works is an independent enthusiast brand dedicated to the Toyota MR2. We create high-quality Toyota MR2 merchandise, including apparel, accessories, artwork, homewares, and personalised gifts inspired by the AW11, AW11 Supercharged, SW20, and ZZW30 generations.

Our products are designed by enthusiasts, for enthusiasts, with a focus on authentic MR2 culture, factory-inspired graphics, and unique designs that celebrate one of Toyota's most iconic sports cars.

How long does shipping take?

All Akatori Works products are printed to order, meaning production begins once your order has been placed.

Estimated delivery times are:

United Kingdom

  • 3–5 business days

Worldwide

  • 10–30 business days

Delivery times may vary depending on your location, customs processing, and local postal services. Once your order has been dispatched, tracking information will be provided where available.

What is your returns and refund policy?

Because all products are printed specifically for each order, we cannot accept returns or exchanges for incorrect size selection, change of mind, or personalised items.

However, if your order arrives damaged, defective, misprinted, or incorrect, please contact us within 14 days of delivery with photographs of the issue. Once verified, we will arrange a replacement or refund at no additional cost.

We recommend reviewing product descriptions and sizing information carefully before placing your order.

What should I do if my order is delayed?

While we work closely with our production and shipping partners to ensure orders are delivered as quickly as possible, delivery times can occasionally be affected by factors outside our control, including courier delays, customs processing, weather conditions, or seasonal demand.

If your order appears delayed, please contact us at akatorishop@gmail.com and we will work with our fulfilment partners to investigate the issue and help get your order delivered as quickly as possible.

Can I request a custom Toyota MR2 product?

Yes.

If there's a specific AW11, AW11 Supercharged, SW20, or ZZW30 design you'd like to see that isn't currently available in our store, we'd love to hear from you.

Whether you're looking for a custom t-shirt, hoodie, hat, artwork, personalised gift, factory-inspired graphic, or a design based on your own MR2, simply email us at akatorishop@gmail.com with your idea. We'll do our best to turn your request into a future Akatori Works product.